The exact piece shown
Three photographs of your individual holder.
Made in Lausanne
Resin and metal, shaped by hand by Edin.
Free Swiss delivery
International postage is calculated at checkout.
Questions about the fitting?
Contact the studio before ordering.
FROM THE STUDIO TO YOUR HANDS
Packed with care. Ready for your first line.
Each holder is already individually packed at the studio, with its prepared Zebra G nib and photographed metal fitting included. Once you place your order, we simply print your address label and dispatch your parcel.
Collection 01 / The studio promise
Made by hand.
Backed by the studio.
Care that continues after your holder leaves the studio.
Contact the studio12-Month Craftsmanship Guarantee
Each Collection 01 holder is made by hand in Lausanne. For 12 months from purchase, the studio will repair manufacturing-related functional defects in the flange, its fixing or the nib-retaining assembly free of charge.
What is covered
A flange that comes loose, a fixing that moves, or a manufacturing-related defect in the screw or nib-retaining assembly that affects normal writing use. The repair and any parts needed for the covered repair are free of charge.
What is not covered
Accidental damage, including breakage after a drop; scratches and cosmetic marks; normal wear, including wear of the Zebra G nib; and damage caused by improper use or modifications after purchase.
How to request a repair
Contact Artful Hand Studio through the contact page within 12 months of purchase, with your order number or proof of purchase and a description of the issue. Photos are helpful where possible.
Please contact the studio before sending your holder. We will confirm the repair arrangements and return instructions with you.
Repair shipping
For a repair covered by this voluntary commercial guarantee, you pay the postage to send your holder to the studio. Artful Hand Studio pays the return postage to send the repaired holder back to you.
If your applicable statutory rights require transport to be free of charge, those rights take precedence. Please contact the studio before posting your holder so we can confirm the repair and shipping arrangements.
This voluntary commercial guarantee is additional to your statutory rights. It does not replace, restrict or shorten any legal guarantee or remedies available under applicable law. Where those rights provide for a remedy or transport free of charge, they take precedence over these terms.